White-glove onboarding
Included on every paid plan
Engineer-led, not outsourced
engineer-led setup

Tell us what you want. We'll set it up.

Hosting a game server shouldn't take a weekend of config files and Discord forums. Sign up for a paid plan, tell us what you're running, and an engineer stands it up for you — mod packs, cluster configs, world migration, performance tuning, and a tested handoff before your players log in.

No premium add-onincluded with every paid plan
Engineer-ledsame team that built the platform
Pre- and post-orderright-sizing before, build-out after
Migrations supportedfrom other hosts, on scheduled windows
Fast responsescoping call within 1 business day
who it's for

The people we set up for.

If you recognize your situation in any of these, white-glove onboarding saves you hours and headaches.

Pre-purchase sizing

Not sure which tier you need

Tell us your modpack, expected player count, and what else you're running on the box. We'll recommend a tier and call out anything that wouldn't fit — before you commit. White-glove covers consulting prior to purchase, not just setup after.

Ideal for: customers comparing Dedicated tiers
First-time operator

Never run a server before

You want your community on a server, not to become a sysadmin. Tell us what you want; we set it up right and explain what we did. No fumbling with JVM flags at midnight.

Ideal for: small friend groups, new communities
Migration from another host

Moving off your current provider

Bring us your world files, player data, economy plugins, custom configs — everything. We migrate cleanly on a scheduled window with zero data loss and a tested endpoint.

Ideal for: Shockbyte/GGServers refugees
Big modpack

Heavy modded setup

Large modpack, custom plugin stack, or a finicky combination? We know the tuning knobs for each game and the flags that matter. We size the tier with you and tune before day one.

Ideal for: ATM, CreateMod, custom mod lists
Multi-server community

A Dedicated + multiple game servers

Running Minecraft + Arma + Palworld + whatever else on one Dedicated Server? We stand all of them up, set shared backup schedules, and document the admin handoff for your team.

Ideal for: community networks, esports orgs
what we do

What's included in every setup.

Every white-glove onboarding is engineer-led, Discord-scheduled, and tested end-to-end before we hand you the server.

Mod + plugin install

Tell us your modpack or plugin list. We install, version-lock, smoke-test, and document it before you touch the server.

Config + performance tuning

Server config, JVM flags, entity limits, view distance — tuned for your player count and tier before launch. We know what each game cares about.

Migration from another host

World files, player data, economy plugins, custom configs — everything comes with you. We migrate cleanly during a scheduled window.

Cluster configuration

Multi-server setups, RCON wiring, Discord bot integrations, scheduled restarts, backup cadences — configured and documented so your team can take over.

Tested handoff

We don't hand you a server that hasn't been played on. Real connections, mod verification, performance check under load before you get the IP.

Walk-through + docs

Discord call or screen-share walking you through the dashboard, backups, admin tools, and what to change when. Written notes follow.

how it works

Four steps, about a week.

Simpler setups finish same-day; big migrations might take a week to coordinate windows. Either way you're not in the dark.

01

Submit intake

Fill out the form below. Tells us your game, mod list, player count, and any migration needs. An engineer replies within 1 business day.

02

Scoping call

15-30 minutes on Discord or Google Meet to confirm scope, pick a tier, and schedule a migration window if needed. No sales pitch.

03

Build

We provision the server, install mods, tune config, migrate data, and test it. You're in the loop as we go; no silent weeklong build.

04

Handoff + walkthrough

You get credentials, docs, and a walkthrough call. Ongoing support stays with the same team; no transition to a different tier of support agents.

★★★★★

“Their premium, white-glove support allows us to fully focus on executing doctrinal platoon-level operations with the peace of mind that our server provider is there to support us if anything goes wrong. Revelation Hosting and their white-glove support is the best in the business.”

V
V. Tibbs [GPLT] · Ghost Platoon · ArmA 3 Milsim
get started

Tell us what you need.

An engineer reviews every request personally and responds within one business day. No CS tier-1 screening, no sales-qualification gauntlet.

No credit card, no obligation. Form routes directly to an engineer — not a ticketing queue.

questions

Before you request.

Do I need to order first, or can I request white-glove instead?
White-glove is a complement to your order, not a replacement — we don't place the order on your behalf. Pre-purchase: ping us first if you want sizing help, and we'll recommend a tier (and call out anything that wouldn't fit) before you commit. Post-purchase: we configure, migrate, and stand the server up after you check out. Either way, the order goes through our normal checkout, not the white-glove form.
How much does white-glove cost?
Zero extra. It's included with every paid server plan — Game Server or Dedicated Server, any tier. Not a premium add-on, not a sales-qualified extra. You get it because you're a paying customer.
Is it available for Free-tier customers?
Free tier is self-serve only. Full white-glove onboarding kicks in when you upgrade to any paid plan. That said, we'll answer questions and point you to the right settings for Free tier too — it's just not a hands-on setup.
What if my setup is complicated?
We like complicated. Custom modpacks, multi-server clusters, RCON automation, Discord bot wiring, cross-server economy plugins — scope them in the intake form and we'll figure out the right tier and approach during the scoping call.
How long does onboarding take?
A typical simple setup (fresh server, standard modpack, no migration) is done same-day after the scoping call. Migrations from another host are usually 2-5 days depending on data size and window scheduling. Big multi-server setups can take a week; we'll give you a concrete estimate on the call.
Who actually does the setup?
An engineer on our team — often the same person who answered your intake form. We don't tier or outsource onboarding. The person who scopes it with you is the person who builds it.
What happens after handoff?
Same support team, same channels. Discord, live chat, tickets, email — whatever fits. There's no transition to a different tier of support after onboarding; the person who built your server is still reachable when you need them.