Storage account pricing
HDD and SSD classes
FTP-accessed
transparent pricing

Community storage — priced by capacity.

A shared drive for your team, hosted by us, accessed over FTP. Pick the capacity that fits your archive; manage FTP users and permissions from the dashboard. Scheduled backups, automatic redundancy, both US regions.

See capacity tiers ↓ What is a Storage Account?
72-hour refundfirst month, via Support
No contractscancel any time
Prorated plan changesflex Support and Backup plans any time
Scheduled backupsweekly included; nightly available
Billing cycle
two classes, four sizes

Pick your class, pick your size.

Standard rides our HDD arrays — plenty for archival workloads, media libraries, and documents. Premium rides the same SSD arrays our Premium game-server tiers use — faster IOPS for actively-edited shared-storage use cases. Same FTP access model on both.

standard (hdd) · std

STD-backed storage.

Standard HDD Storage

Standard (HDD)

100 GB

$2.00/ mo
  • FTP access
  • Multiple FTP users
  • Weekly backups included
  • Pool-layer redundancy
Start an order
Most picked Standard (HDD)

250 GB

$4.00/ mo
  • FTP access
  • Multiple FTP users
  • Weekly backups included
  • Pool-layer redundancy
Start an order
Standard (HDD)

500 GB

$8.00/ mo
  • FTP access
  • Multiple FTP users
  • Weekly backups included
  • Pool-layer redundancy
Start an order
Standard (HDD)

1000 GB

$16.00/ mo
  • FTP access
  • Multiple FTP users
  • Weekly backups included
  • Pool-layer redundancy
Start an order
premium (ssd) · prem

PREM-backed storage.

Premium SSD Storage

Premium (SSD)

100 GB

$5.00/ mo
  • FTP access
  • Multiple FTP users
  • Weekly backups included
  • PREM-class IOPS
Start an order
Most picked Premium (SSD)

250 GB

$10.00/ mo
  • FTP access
  • Multiple FTP users
  • Weekly backups included
  • PREM-class IOPS
Start an order
Premium (SSD)

500 GB

$16.00/ mo
  • FTP access
  • Multiple FTP users
  • Weekly backups included
  • PREM-class IOPS
Start an order
Premium (SSD)

1000 GB

$25.00/ mo
  • FTP access
  • Multiple FTP users
  • Weekly backups included
  • PREM-class IOPS
Start an order

Monthly prices shown · switch to yearly billing plan billing for 2 months free

sizing guide

Which tier fits?

Real shapes we see on the existing volumes. Pick what matches your community today — migrate up later through support if you grow past it.

Starter

Small community archive

Onboarding docs, event materials, a couple of archived Minecraft worlds. 100 GB is usually enough for a clan that doesn't produce a lot of video content.

Tier: Starter · 100 GB
Standard

Content-team media library

Recorded gameplay, thumbnails, project files, raw footage stash. 500 GB lets a content division share working files without passing 4 GB clips through Discord.

Tier: Standard · 500 GB
Pro

Long-term world archive

Manual backups of old Minecraft worlds, ArmA missions, Valheim maps you've moved off but want to keep. 1 TB covers years of archival for most communities.

Tier: Pro · 1 TB
Enterprise

Large community vault

Combined content library, world archive, and onboarding docs for big multi-game communities. 5 TB headroom for the stuff you'll want years from now.

Tier: Enterprise · 5 TB
add-ons · support plans

Pick your response time.

Basic is included; the paid tiers get you guaranteed SLAs and dedicated-engineer access. Upgrade and downgrade prorated, any time.

Basic Support Included Standard Support +$3.00/mo Premium Support +$8.00/mo
Ticket SLA — 8 hours 2 hours
Emergency SLA — 2 hours 30 minutes
Chat coverage Mon - Fri All Days All Days
Uptime SLA 99% 99.9% 99.9%
Notes Included on every plan. Email + Discord access with best-effort response — no guaranteed reply window, but you're always talking to a real engineer when we get to your ticket. Lower-priced paid plans default to Basic; upgrade to Standard or Premium for response SLAs. Default support plan on most paid servers. Tickets are answered within 8 business hours and routed to a higher-priority queue than Basic. Live chat available during business hours. Top of the support queue with the fastest response SLAs we offer: 2-hour ticket response, 30-minute live chat response, and 24/7 coverage including weekends and holidays.
add-ons · backup plans

Pick your backup frequency.

A default backup plan is included on every Storage Account. Higher-frequency plans retain more history and suit actively-edited volumes.

Bi-Weekly Backups Included Weekly Backups +$5.00/mo Nightly Backups +$25.00/mo
Frequency Every 2 weeks Every week Every day
Retention 2 backups retained 4 backups retained 14 backups retained
Notes Backups taken every 14 days on Sunday at 11pm Backups taken every 7 days on Thursday at 11pm Backups taken every night at 3am

Backups are scheduled and in-region — there are no snapshot plans or cross-region replication options today.

important to know

What Storage Accounts are not.

Storage Accounts are a standalone product — a Google-Drive-style shared folder for your community, accessed over FTP. They don't do any of the things you sometimes see in storage-product pricing pages, and we'd rather tell you upfront than have you discover it at checkout:

No iSCSI attach to game or dedicated servers
No snapshot plans (scheduled backups only)
No cross-region replication
No self-serve resize or HDD↔SSD class change (contact support)
what's under the hood

The infrastructure behind your volume.

Same tier of infrastructure our game servers run on — just exposed through FTP instead of mounted to a VM.

Access protocolFTP
User accountsMultiple per volume; dashboard-managed
Permission flags8 per user (4 file + 4 directory)
Storage classStandard (HDD) STD or Premium (SSD) PREM
Underlying arraysShared with our game-server fleet
Backup cadenceBi-Weekly Backups default; Weekly Backups, Nightly Backups add-ons
RedundancyPool-layer mirror + parity, in-region
RegionsTN01, WA01
questions

Before you order.

Standard HDD or Premium SSD — which one do I want?
Standard (HDD) for archival, media libraries, community docs, old world-save backups — anything where you're uploading once and reading occasionally. Premium (SSD) pays off for active-edit workloads: a content team working on live project files, frequently-updated media, anything with a lot of small reads and writes through the day. If you're not sure, start with Standard — we can migrate you up to Premium later.
Can I attach a Storage Account to my game or dedicated server?
No. Storage Accounts are a standalone FTP product — they don't mount to your servers and aren't an extension of them. Files go in and out over FTP only.
Do your automated server backups write into my Storage Account?
No. Game-server backups stay on the game-server infrastructure. A Storage Account is for files you upload there yourself.
How many FTP users can I create?
Multiple — each with its own username, password, and 8-flag permission set. Self-serve from the dashboard once your volume is provisioned.
How do backups work?
The Bi-Weekly Backups plan is included on every Storage Account, with 2 backups retained. Upgrade options:
  • Weekly Backups — a week-cadence, 4 backups retained (+$5.00/mo)
  • Nightly Backups — a day-cadence, 14 backups retained (+$25.00/mo)
Can I resize later?
Not self-serve today. If your capacity needs grow, contact us and we'll provision a new volume at the target size and migrate your data during a scheduled window.
Are there file-type restrictions?
No. World saves, video files, images, documents, archives, mod packs — whatever your community needs.
How does ordering work?
Start an order, pick your class / capacity / region / add-on plans, and complete the PayPal subscription. Your volume provisions automatically, first FTP credential lands in the dashboard, and you can add more FTP users from there.

Pick a class, pick a size, set it up.

Your volume provisions as soon as PayPal clears. Add FTP users and tune per-user permissions from the dashboard.

Set one up → Learn more